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Merchant Guide: How to win a chargeback dispute?

A common misconception many merchants believe is the following: It is close to impossible to win a chargeback dispute. Although chargebacks are frustrating and it seems like everything is in favor of the customer, with the right approach, you are able to overturn a chargeback. Having a chargeback reversal strategy is key. Start from here. […]
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How to deliver smooth UX through SCA exemptions

By introducing SCA exemptions, PSD2 did not only relieve issuers and merchants from the fear of soaring cart abandonment rates; it also enabled customers to enjoy a user experience that is truly frictionless and straightforward. Let's see how to achieve the ultimate user experience while making sure your online transactions are secure. PSD2 introducing SCA […]
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Merchant Whitelisting within PSD2: An Overview

PSD2 requirement introduced Strong Customer Authentication (SCA) as a means of safer online payment authentication. With SCA also came SCA exemptions; scenarios that do not require an additional authentication step, allowing the cardholder to enjoy an entirely frictionless experience. A part of the exemptions is Merchant Whitelisting, a convenient feature included in the 3D Secure […]
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